Job Introduction
Are you looking for a new challenge in a role where you can combine your love of customer service with your enthusiasm for art? Would you like to join a team that puts its people first? If the answer is ‘yes!’, we can’t wait to hear from you.
In the event that we receive a high volume of applications, the vacancy will close ahead of the end date shown.
We are not able to sponsor visas and if you are in possession of a current visa, please give details in your application.
Responsibilities
- Work as part of a team to deliver a world-class shopping experience. You understand everything that goes into creating a magical experience on the shop floor – including replenishment, cash handling, housekeeping and teamwork.
- Provide exceptional customer experience by building rapport, engaging with our customers and responding to their needs.
- Stock management including unloading and unpacking deliveries of new and replenished stock, maintaining displays and carrying out stock counts.
- Processing transactions from pocket money items to limited edition prints.
- A proactive and flexible approach, in an everchanging environment you know the key to success is adaptability and a positive outlook.
Ideal candidate
- You have excellent communication and collaboration skills and you excel when working as part of a team
- You are passionate about providing an exceptional customer experience, you can engage with a diverse audience and use your initiative to deliver results
- You are curious. You will find time to learn about our products, visitors and processes – using your knowledge to support your team and engage customers.
- You want to work in a shop that looks it’s best and you will take pride in maintaining high retail standards
- You have experience of working on a till and can confidently and accurately handle money
- You are flexible and happy to adapt to changes and help where needed
- You share our commitment to creating a diverse and inclusive space for visitors and colleagues
- You demonstrate our Tates values and are open, bold, rigorous and kind
About the Role
- You must be flexible and prepared to help other members of your team when needed. The role involves working flexible hours including weekends and occasional evenings on a rota basis.
- The role involves processing deliveries including unloading, moving and unpacking stock.
- You will be expected to work occasional evening and early morning events.
- You will work closely with the Tate St Ives café and gallery teams and wider trading teams across all sites to create a seamless customer experience.
Who we are
Tate Commerce is part of Tate Enterprises Ltd. the trading arm of Tate. We operate retail activity across Tate’s four sites, we also encompass publishing, product development, image library and licencing.
We strive to ensure our opportunities are open to all – you can read more about our commitment to Diversity and Inclusion here.
We offer great range of benefits including:
- Access to all our galleries and exhibitions, including staff previews
- Generous discounts in our shops and restaurants
- Access to a wide range of training
- Long service awards
- Employee Assistance Program
- Tate Benefits employee discount scheme
- Cycle to Work scheme
As a member of the Disability Confident Scheme, we interview all disabled applicants who meet the essential criteria for a job vacancy.
Our jobs are like our galleries, open to all.
Tate Commerce is a wholly owned subsidiary of Tate and covenants all profits to support Tate’s work and collection.
Attached documents
